Agree the job first. The card is only held.
Scope, price and time are settled first. The customer card is held, not charged, until the business says yes.
Agreement Example
- Scope
- Fix a leaking tap, one visit
- Price
- A$220
- Time
- Tomorrow 8:30 am
01Scope, price, time
Three things, written down before any money moves.
Step through a real-looking example. Then switch on a counter-offer and watch the slip change.
- The AI
- Frontlatch
- The business
- 1The AI asks
- 2The business answers
- 3Both agree
The conversation Example
- The AI
Leaking tap in Paddington. One visit. Tomorrow morning if possible. Up to A$250.
- Waiting for the business
The agreement
- Scope
- Fix a leaking tap, one visit
- Price
- Up to A$250
- Time
- Tomorrow morning
Customer limits: up to A$250, within 3 days
Not agreed yet. Nothing is held.
02The card hold
Held, not charged. Taken only when the business claims.
Pick an ending and watch the vault and the money follow.
Coming soon: Lane 2 is not live yet. Every amount here is an example.
The customer
A$250 on hold
Frontlatch
8% on claim
The business
The rest
A$0 fee
Where the money goes Example
- Held on the customer cardA$250Held, not charged
- Frontlatch feeA$0Nothing is taken yet
- Paid to the businessA$0Waits for the claim
The business is told and has 24 hours to claim the job.
03Both sides
What each side sees, moment by moment.
The customerSees the price and time before anything is held.
Job agreedThe businessSees the job, price and time before deciding.
The customerCard held, not charged.
Hold placedThe businessKnows the money is already set aside.
The customerPays the agreed price.
Business claims itThe businessPaid the total minus the 8% fee.
The customerHold released. Pays nothing.
Nobody claims itThe businessNo claim, no fee.
See it from the customer side.
Ask for a job in practice mode and watch the businesses get asked.